At Jolly Green Oil, we pride ourselves on offering top-tier products coupled with unparalleled customer support. Our shipping and returns protocol is crafted to guarantee a hassle-free experience for our esteemed customers.

Shipping:

• All items purchased from our portal are dispatched via USPS. Your orders are prepared and shipped within 1-2 working days.
• The estimated delivery duration is between 3-5 working days, contingent on your locality.
• Should there be any delay in shipment, you will be promptly informed via email about the new expected delivery date. 
• Kindly be aware that shipping durations can fluctuate during festive seasons or other high-demand intervals.

Returns:

• We strive to ensure your utmost satisfaction with every purchase. 
• Should you receive a damaged item or one that remains sealed, we welcome returns within a 30-day window from the receipt date. 
• To commence a return, get in touch with our client service team within 30 days from the date of product reception. Our diligent team will guide you through the returns procedure and, if required, furnish you with a return shipping label. 
• For a refund to be processed, returned items should retain their original state and packaging. 
• Upon receiving your return, allow 5-7 working days for us to process your refund. 
• Please note that charges for shipping and handling will not be included in the refund. For any queries or apprehensions regarding our shipping and returns guideline, please reach out without any hesitation. 

Our dedicated customer service reps are ready to help you address any queries or challenges you might encounter. Contact Us here.